SINGAPORE: Wildlife Reserves Singapore (WRS), which runs the Singapore Zoo, Jurong Bird Park, and the upcoming River Safari attraction, will be using a new IT management system starting this July.
The new "SAP Business All In One" (SAP BAIO) system is a million dollar investment meant to enhance the management of F&B, finance, retail and ticketing operations at WRS's parks.
It will also reduce the need for manual data entry, increasing accuaracy and speeding up operations.
"With the SAP system, we will also be able to profile our guests spending patterns and also their experience much better so that we're able to provide a more personalised service to them", said Ms Fanny Lai, Group CEO for WRS.
The River Safari will be ready next year.
- CNA/cc
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